Showing posts with label selling. Show all posts
Showing posts with label selling. Show all posts

Thursday, 29 October 2015

How to price your handmade products....

One of the great things about the Royston Craft Fair are the friendships I've made with the other stall holders and the support we give each other.  We meet up once a month to chat about selling our crafts, sharing advice and tips.  I was asked to lead October's chat on pricing, which is a difficult subject for many crafters and artists so I thought I would share it with you all on here....


Pricing top tips....

There are 3 factors which are critical to pricing calculations

1. Costs

Don’t forget to include all of your costs:

Materials
Tools used. These will need to be replaced or upgraded at some point.
Rent
Services, including electricity, gas, phone and other bills
Travel
Products used in giveaways
Website costs
Stationery & marketing materials i.e. business cards, printer cartridges
Fees, i.e. PayPal, Etsy, Craft Fair charges
Packaging
Waste. This includes supplies used and items produced that are not suitable for sale.

Some costs are easy to calculate whereas others will need to be split over all your products and taken into account.  One way to do this is to calculate your overhead cost per month and then split the results across the average number of products you expect to sell per month.  I personally add a percentage to my cost.

2. Don’t forget your time!

You need to know how long it takes to make each product and how much you expect to be paid per hour.  You can include this in your price or break down your costs and charge your time separately for a bespoke piece.

3. Profit 

As a business you need to make a profit in order to grow and continue running as a business, so add a profit margin.  There is no set figure to which to work this out.  Deciding upon your profits is a balance between what you want to achieve and what you can realistically charge.

An example of a formula for calculating a price

For a retail price if you are only selling to the customer =
Costs + time + profit (+VAT if applicable)

If you are selling wholesale the retail price is calculated =
(Costs + time + profit) *2 (or 2.4 if you need to apply VAT)

Selling wholesale may not be possible at first.  It might be that, in time, as your sales and production volumes increase, your costs per unit fall, creating a bigger profit margin which then allows you to sell to retail.

Only use this formula as a guide. Do not rely on it as if it is not the right price, especially if it’s the lowest possible price.  You also need to take into account the following....

Know your Competition

Research what others on Folksy/ Etsy/ NOTHS sell similar items for and noting the advantages they offer the customer.

It’s not just about price but the value you give to your customer.

Know Your Target Market

What you are willing and able to pay for a product may differ vastly from your target market’s budget.  By knowing your customer you will be more confident in setting a price based on what they are willing to pay.

Independent creative businesses have an edge over bigger, impersonal companies. Your prices should reflect that specialness, value, personal connection and craftsmanship.

What if I am too expensive?

• Pitch to a more expensive market.
• Change your product to add value. People are prepared to pay a little extra for something unique.
• Source cheaper supplies and/or buy in bulk.
• Invest in tools or use a different technique to speed up production.

Experiment

Your handmade products are unique and require a unique price so you do not have to follow a formula. Test your price, assess what people have been paying in your online shop, test prices at craft fairs and try to see how your work is perceived at that price and whether it sells. If your work doesn’t sell, people don’t see its value as being in line with its price. I have heard from other crafters who have sold more of their product after increasing their prices, due to the perception of the quality of the product.  For many people 'cheap' equals rubbish. Is that how you want your business to be perceived?

Once people get used to a set price they are generally unhappy if prices increase.  As a result, it is better to start at a higher price and lower your prices.

I hope you have found this useful and if you have any further tips on how to price your products please leave a comment.

fizzi~jayne x

Thursday, 15 October 2015

Etsy Vs Handmade at Amazon....


I read an interesting article in the Independent by Andrew Dewson at the weekend, Amazon Vs Etsy.

Amazon who like to sell everything and have their fingers in every retail pie, have now started competing in the handmade marketplace.  Handmade at Amazon was launched recently and has already got 5000 artisan vendors in 60 countries. Should Etsy be concerned?

The article was by a US columnist so there was no mention of Folksy. Just in case you do not know about Folksy, they are a handmade market place for British designers and makers. I chose to sell with them from day one as they are based in Britain and support small creative businesses like myself.  I started selling with Etsy about a year later having seen their sellers' success stories and the supportive network of makers.

In my view, Etsy have become too corporate, now listed on the US stock market having to answer to investors and seeking profits.

Etsy is moving away from their roots, since 2013 there has been an agreement to allow the sale of factory made items, as Andrew Dewson says, "Nothing says "handmade" quite like something that was knocked out by a robot". They also made changes to their practices to reduce corporation tax by moving more revenue through Etsy Ireland and they have also changed how Etsy Ireland is registered, so that the company doesn't have to publicly disclose its basic financial information. That move could cause Etsy to lose its B Corporation certification which is given to companies who aim to solve social and environmental problems.

There is no disguising that Amazon is a large commercial organisation that have had unfavourable press about their procedures and tax avoidance in the UK.  However, from May this year the online retailer has started booking its sales through the UK, meaning their profits will be taxed by the HMRC. 

In September this year, Etsy launched Etsy Manufacturing, a service in the U.S. and Canada that matches sellers to small manufacturers. This does allow small creative businesses to grow.  If you are a handmade business that makes everything you can only achieve so much so this approach will support the growth of small businesses. However, this decision has resulted in a fierce PR backlash over what looks like a move away from Etsy's artisan roots. Whereas Amazon will only accept handmade goods and you have to apply to be a seller, it has almost taken on the business model of Etsy when it began. 


Whether we like it or not both Amazon and Etsy are businesses that need to make a profit to grow and in order to survive businesses have to change to compete.  For handmade businesses the growth of these selling platforms will mean a large customer base, improved technology and advertising that a seller can take advantage of.

Amazon already has a customer base 10 times the size of Etsy, but what are the costs for a seller like me with Handmade of Amazon?....  

Handmade Amazon fees are 12% for every sale and after 1 August 2016 there will be $39.99 monthly fee. You would have to sell a lot to make a profit from selling through Amazon which would mean you need to make a lot to sell and if like me you make everything yourself, it may not be possible to make enough to make a profit.

Whereas Etsy fees are a £0.13 listing fee plus 3.5% transaction fee and 4% + £0.20 payment processing fee.

Folksy's fees are £0.15 +VAT listing fee plus 6% + VAT sales commission fee or you can become a Folksy plus seller for £45 (inc VAT) per year which is great for sellers who list more frequently and/or have a lot of stock as there are no listing fees.  The commission fee is the same at 6% +VAT.

It's not just Amazon's costs handmade businesses should look into.  I came across a blog post by a seller who has already closed her Amazon shop. It makes interesting reading especially the small print she highlights that states they have the right to exploit you and own the copyright of your designs, I don't like the sound of that! You can read her views here.

It's an interesting time for the handmade marketplaces with artists and crafters starting new ventures all the time. More are choosing to buy from small creative businesses with other organisations popping up ready to support handmade sellers with services such as selling and marketing.  I am interested to see what happens with Handmade at Amazon and what the future holds for Etsy and Folksy.

For my business I plan to focus my efforts with Folksy, whereas the jury is still out on my future with Etsy.  I'll wait to see what happens with Handmade at Amazon but I can't justify their costs for my business yet and I definitely don't want Amazon to replicate my work and exploit my business and products.

I would love to hear your thoughts on the growing industry of handmade and Amazon entering this market. 

If you already sell with Handmade at Amazon I would love to hear about your experiences.

fizzi~jayne x

Friday, 30 May 2014

#CraftBlogClub ~ selling your crafts....

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I hosted #CraftBlogClub this week and the topic for our chat was about selling our crafts, discussing the opportunities and challenges and offering hints and tips.

It was an interesting chat that raised a lot of topics.  Below is a summary but it was a meaty discussion that we got our teeth into so make sure you have a cuppa ready and are sitting comfortably to read this....

Folksy Vs Etsy
I like Folksy because they are British and it's not as saturated with sellers as Etsy (yet!) so it feels easier to stand out.

Etsy is a huge marketplace that is known globally.  Whereas the benefit of this is you reach customers around the globe but you are up against lots of competition.

I have a shop with both and I like them both for different reasons. I like Folksy because I will support British where possible and I have had more success with them.  However, Etsy allow me to offer discount codes to reward my customers, help drive sales and measure the effectiveness of after sales from craft fairs.

Here are what other #CraftBlogClub peeps think....

@Dainty and Ivory - I've been trying on Etsy but nothing yet!
@Flutterby Button - I find it really hard to stand out on Etsy now, seems saturated. 
 
My advice is to look at the shops that are featured plus Folksy show best selling brands on their homepage.  Make notes as to why you think they have success.  Is it because of their imagery, their descriptions, the type of products they sell or the price points they sell at?  Check out your competition and make a plan of attack!

If you are an Etsy seller you need to sign up for their newsletters which offer lots of advice and support for their sellers.

Facebook
I asked if anyone has sold via their Facebook page....
@jet011 I have but only to people I am already friends with on there
@IcySedgwick I get a lot of people showing interest on FB but no sales

I have made a sale via my Facebook page and people can buy from me directly but it's main purpose for me is to see what fizzi~jayne is up to and find out about promotions & new products.  It also is a portfolio of my work past and present. 

@IcySedgwick has blogged about the challenges of Facebook's algorithms here 

Craft Fairs
I've talked a lot about craft fairs recently on this blog, here are what others were saying....

@Flutterby Button has more success with craft fairs, especially around Christmas etc.
@hookstitch - October through January are my main big selling months
@TheWrightCoach sometimes it depends on where the fair is, it needs to be central and have passing trade.  It's better if all the products are handmade crafts

Knowing who your customer is helps product development and pricing which is why I like craft fairs to meet people

It's important to get your brand out there and I would recommend to sell in more than one place to be seen. You need to focus your time on what is right for you and your brand and the way to find out is to try out different places to sell.

What do you do to promote your products and shops?
@EmmaRuthJones I'm planning a variety of things at the moment, driving traffic via blog and more interaction on Twitter
@LoveAmyBecca Twitter is a good place, as is Pinterest and through my blog

Photography 
Good imagery is key to selling online....
@hookstitch having that great eye catching photo is a must.
@LoveAmyBecca recommends a mini light studio for photos, we bought one for £30 and it's brilliant
@IcySedgwick I like to take my photos outside on an overcast day - clear lighting but no harsh shadows

Teaser alert! ~ I have blog posts planned dedicated to photography in July, including a guest post from a photographer offering tips

As well as good images describing the features and benefits of the product are key to sales. For every feature add why that is a benefit to your customer.  This article from Craftseller offers advice on writing engaging descriptions

Pricing
@Kay_O My struggle would be pricing, because it would never reflect the time/effort
This is a common challenge. Never undersell yourself! you have a skill that has a value and costs to cover
@TheWrightCoach We tend to cost materials & time and then look on Folksy and see what similar items are being sold for
@IcySedgwick I have an hourly rate, plus the cost of materials.

What you also need to consider is any depreciation of tools you use.  For example a printer will need to be replaced at some point.

Doing what you love and being able to earn money from it is an amazing feeling but it can be frustrating when sales are quiet.  My advice to those who are feeling despondent is it takes time to build brand awareness and a regular customer base. I am at the early stages of my business plan so I am not making record sales yet but it is a journey! I have a plan with small steps to achieve that will keep me focussed and less likely to feel disheartened. 

So if you are a seller or thinking of selling my advice is to follow your dreams, persevere, be patient, have a plan and have good friends & family on hand who can give you a pep talk when you are not feeling so positive.

Just give it a go, who knows what is possible until you try.



Source


It was a great chat for me as I am passionate about offering support to others wanting to sell and make a living from their talents. 

I recommend following the below on Twitter, they regularly post useful articles on selling and you should check out their websites which are full of resources:
Claire Hughes and Polly Dugdale from Handmade Horizons
Design Trust
Enterprise Nation

Is there a topic you need advice on? Let me know, I am happy to share my knowledge and experience and what I don't know I will find out.

fizzi~jayne  x 
 

Pssst.... I am next hosting #CraftBlogClub on 17th June.  The topic is yet to be decided but if you would like to chat about anything craft or blog related let me know.